In a context that has remained challenging throughout the year, significant results have nonetheless been achieved. Thanks to a systemic and matrix-structured organization in which each Business Line has its mission, it was possible to manage the complexities by creating synergies, even in rapidly changing situations.

2017-2019 Sustainability Plan

2017-2019 Sustainability Plan

EBITDA amounted to 15.7 billion euro, up from 2016, mainly deriving from electric or regulated or quasi-regulated systems that help mitigate the Group’s risk profile. With a renewable installed capacity of around 41 GW1 and a total capacity of around 88 GW1, Enel has become the top operator in renewables and has made significant progress towards a zero-emission portfolio, in line with the 2050 decarbonization commitment made at the UN in September 2015 (SDG 13). During 2017, 45%2 of the Group’s generation was a zero-emission production and CO2 specific emissions amounted to 400 g/kWheq2. SO2 and NOx specific emissions were equal to 0.81 and 0.77 g/kWheq 3 respectively, almost stable compared to the previous year, while dust specific emissions showed an increase at 0.26 g/kWheq 3.

The Group’s commitment to improving the living conditions and energy availability of the communities in which it operates also continues, and in 2017 the following results were achieved in relation to the UN SDG commitments: the target for 2020 was surpassed in terms of beneficiaries of inclusive and equitable quality education, reaching around 600 thousand beneficiaries (SDG 4); considerable progress was made towards the target of 3 million beneficiaries in providing affordable and clean energy, reaching 1.7 million beneficiaries (SDG 7) in Africa, Asia and Latin America; and the target for 2020 was achieved in terms of decent work and sustained, inclusive and sustainable economic growth, set at 1.5 million beneficiaries (SDG 8).

This year saw the involvement and participation of the almost 63 thousand people that work for the Company. 90% of them participated in the self-assessment phase and 99% participated in the assessment phase, while 94% underwent a feedback interview with their manager. 2017 also saw the creation and implementation of numerous actions – about 1,500 – regarding the priorities that emerged during the latest climate survey. Enel continued to pursue its commitment to enhancing diversity in all its forms, including gender, age, culture and ability. In particular, in line with the defined trajectory, selection processes included 35% women. To speed up the entire Company’s digital transformation, a change management program was launched, and in September 2017 a survey was conducted on the entire Enel population. There were about 25 thousand respondents who provided around 40 thousand suggestions, comments and proposals. A new flexible organizational culture makes it possible to put people at the center, involving them and empowering them in order to create value in a collaborative and effective way.

In the field of health and safety, Enel continues its commitment to increasingly efficient standards and the development of new tools and operating methods. In 2017, the frequency rate (LTIFR) and the severity rate (LDR) for Enel Group employees amounted to 0.24 and 11.65, respectively. In particular, with a decrease in the number of injuries and consequently in the LTIFR, there is a slight increase in the number of lost days due to injury and consequently in the LDR. As regards contractor employees, the LTIFR stood at 0.19 (a reduction of about 6% compared to 2016) and the LDR at 9.86 (an increase of 16% compared to 2016).

The Group’s main foreign companies have completed the adoption process of the Enel Global Compliance Program, which aims to strengthen the ethical and professional commitment to preventing illegal activities committed abroad that could result in corporate criminal liability and reputational risks. The human rights due diligence process continued in the various countries where the Group operates. The Board of Directors’ Diversity Policy has been prepared.

The cyber security organization was consolidated; the new Cyber Risk Management method has been implemented in both the Information Technology branch (IT) and in the Operational Technology (OT) branch, and it addresses the new frontier of the Internet of Things (IoT). Enel’s CERT (Cyber Emergency Readiness Team) was accredited by 3 national CERTs (Italy, Romania, Argentina), while memorandums of understanding with 3 other national CERTs (Chile, Peru, Colombia) have been signed and will result in accreditation. In addition, 60% of web applications are now covered by advanced cyber security solutions. The applications were selected through a careful prioritization process.

The dashboard that opens the subsequent chapters of this Sustainability Report shows more details regarding the progress made in 2017 toward the 2017-2019 Sustainability Plan’s objectives.


1 Values including the capacity managed through the joint ventures of the renewables area in Italy, USA and Canada.
2 Values include managed production. With regard to the consolidated production alone, 43% of the amount generated created zero emissions, and CO2 emissions amounted to 411 g/kWheq.
3 Values include managed production. With regard to consolidated production alone, SO2 and NOx equaled 0.84 and 0.79 g/kWheq respectively, while dust equaled 0.27 g/kWheq.