Operating in a constantly changing world, where global phenomena come face-to-face with very different cultures and socio-economic contexts, is one of the main challenges that multinational groups have to face.

Responsible community relations is a pillar of Enel’s Strategic Plan.

Looking constantly and proactively to the society’s needs and priorities, it is possible to take up new challenges and build an increasingly competitive business model.

Developing new strategies and innovating in processes, partly scaling the solutions adopted up in the countries where Enel operates.

Enel is committed to respecting the rights of communities and contributing to their economic and social progress, interfacing daily with a wide range of stakeholders. Enel stands out for the use of a global and local approach, considering the different specificities of the country, through listening, cooperation and knowledge of local circumstances. Constant dialogue with communities and inclusive involvement of small and medium-sized enterprises and various organizations operating in the territory allow us to build projects and solutions that respond to common priorities, promote local development and allow the creation of shared value over the long term.

Searching for shared value for the Company and its stakeholders provides an opportunity to combine competitiveness with the creation of long-term social value. Operating in such a vast geographical area necessarily requires engagement with different businesses and a thorough knowledge of the local area and the needs of the various stakeholders in order to identify targeted solutions. Local needs are connected to corporate objectives through a specific materiality matrix per site, to identify which projects and initiatives respond to shared priorities.

In 2017, with more than 1,200 projects and over 9 million beneficiaries1 in the various countries where it is present, Enel has made a concrete contribution to the social and economic development and growth of local areas. Initiatives range from the expansion of infrastructure to education and training programs and from initiatives aimed at social inclusion to projects supporting cultural and economic life, all in line with the commitments to the United Nations Sustainable Development Goals (SDGs). These projects are mainly carried out through partnerships (over 600 in 2017) with international and local organizations to promote the development of local areas through innovative and tailored actions. Enel adopts an “Open Innovability” approach in which sustainability, innovation and openness to dialogue are at the heart of relations with partners.

The progress made in terms of the Group’s contribution to achieving SDGs provides further confirmation of the sustainability of the strategy.

Enel’s commitment to the SDGs

Quality education 800 thousand benefificiaries (2015-2020) Approximately 600 thousand beneficiaries by 2017
Affordable and clean energy 3 million beneficiaries, mainly in Africa, Asia and Latin America (2015-2020) Approximately 1.7 million beneficiaries by 2017
Decent work and economic growth 3 million benefificiaries (2015-2020) Approximately 1.5 million beneficiaries by 2017


1 Beneficiaries are the persons for whom a project is carried out. Enel considers only the direct beneficiaries for the current year. The number of beneficiaries takes into account the activities and projects carried out in all the areas in which the Group operates (including companies consolidated at equity, the Group’s foundations and non-profit organizations, and companies for which the BSO - Build, Sell and Operate mechanism has been applied).